To-Do List

The To-Do List tab is your command center for daily operations, designed to help you manage guest feedback, track objectives, and complete action items—all in one place. Think of it as your personalized mission control for delivering exceptional guest experiences.

When you log into Tattle, you'll land on the To-Do List tab by default. This tab consolidates everything that needs your attention into a single, actionable view. No more jumping between multiple pages to stay on top of your guest feedback and operational goals.

Available to: All single location users Default view: Last 90 days of data with dynamic trends

At the top of your dashboard, you can toggle between three score types to view your data:

Pro tip: Your score type preference is saved automatically on your device/browser, so you won't need to change it each time you log in.

Trends are calculated dynamically based on your selected date range:

Don't see a trend arrow? This means your location needs more historical data for the selected timeframe to calculate a meaningful trend.

Each month, Tattle's AI analyzes your location's performance and assigns an Objective—a specific Operational Category that, if improved, will have the highest likelihood of boosting your overall performance.

Your objective shows one of two statuses:

Progress is measured by overall survey scores within your assigned category.

This widget tracks all feedback activity over the last 30 days, including:

Each piece of feedback adds to the count, helping you track your engagement progress. Note: If a resolved interaction reopens due to new activity, it will no longer count as resolved.

Every month, Tattle's AI Coach automatically generates custom action items based on your location's performance data. These recommendations are tailored specifically to your needs.

You can also create your own action items to track location-specific goals and tasks that matter to your team.

This is where the real work happens—your inbox-zero style hub for managing guest interactions.

Guest Feedback Activity operates on a 30-day activity window and includes two tabs:

Displays responses, incidents, mentions, and guest replies that need attention. Once you view or reply to feedback, it automatically clears from this section.

Key actions:

About Mentions: When multiple users are mentioned, hover to see who else was tagged. Bubbles show who has viewed each thread.

Linked Cards: When feedback includes a specific mention, you'll see linked cards to ensure important mentions get immediate attention.

Scenario 1: If your location has Reputation Management enabled, you'll see online reviews that need attention.

Scenario 2: If Reputation Management isn't enabled, you'll see a preview of what this feature offers with an informational message about getting access.

Use the anchored dropdown to jump directly to:

This saves you from navigating through the left-hand menu separately.

Not all single location users have the same permissions. Some can reply to guests, while others can only view feedback. Your available actions will automatically reflect your assigned permissions.

For Global/Groupable users: If you enter a Single Location Dashboard view and access Guest Feedback Activity, your viewing won't affect the activity section for that location's users.

Click the export icon to download a CSV of your current To-Do List tab data. This is perfect for sharing updates with your team or keeping offline records.

Note: Export functionality is currently available on desktop only.