Tattle sets up your Listings account and runs it with you. Account setup takes 7 to 10 business days once we have your information.
Your setup timeline
Account setup (7 to 10 business days). We create your Listings account and add your admin users.
Location data. We load your locations into Listings.
Network connections. We connect each location to Google, Facebook, Bing, Apple and your other directories.
Accuracy review. Once Google and Facebook are connected, we check each location's listing name, hours and open or closed status with you.
Go live. We turn on auto-sync, and your listings start updating automatically.
Who does what
Stage | Tattle handles | What we need from you |
Account setup | Creating your account, adding your logo, admin users and reporting, setting up single sign-on for your email domains (if you use it), and connecting Olo or Punchh (if you use them) | Your location details, your admin users, your ideal go-live date, and whether you use Olo or Punchh |
Location data | Loading your locations, and adding or updating them going forward | [GAP: what merchants send us, and how, when locations change] |
Network connections | Connecting Google, Facebook, Bing, Apple and other directories for every location | [GAP: does the merchant sign in to each network, or give Tattle access?] |
Accuracy review | Reviewing listing names, hours and location status before go-live | Confirming those details, and telling us about any tracking phone numbers or websites |
Ongoing | Managing groups, user roles, notifications, approvals, reporting and audits, plus adding and removing locations | [GAP: which day-to-day edits merchants make themselves in the dashboard] |
Getting help
For any support requests, please contact [email protected].