You can set up automations inside the dashboard to receive email notifications when a guest response, an incident, or an online review is assigned a specific tag(s). Please check out the following videos to learn more about how to set up and manage these tag alerts.

You can set this up by clicking on “Automations” in the top right hand corner of your Incidents List dashboard. You’ll get email notifications whenever an incident is assigned a tag of your choosing. Watch the tutorial video below to find out how.

Similarly, you can set up tag notifications for online reviews and general responses from customers. Check out the quick video below to see how:

You can manage all tag alerts in one central place without having to hop into different dashboard screens.